ITES Services
We Provide Streamlined
IT-Enabled Services for Maximum Efficiency
Leads Cosmos provides clients with complete data management and customer service support through ITES services that optimize back-office operations in addition to other key business functions. Advanced technologies running through our operations enable improved process optimization and increased business success along with enhanced operational efficiency.
Data Management
Customer Service Solutions
Back-office Operations
Technical Support Services
Business Process Outsourcing (BPO)
Data Management
We provide data management services that enable secure storage processing and analysis of major data systems for business operations. Our solution implements adaptable data systems which organize every data element so it can be readily accessed for better business decision support and strategy development.
Customer Service Solutions
We offer customer service outsourcing through AI-driven chatbots and live chat support together with CRM tools to offer quick and efficient service. Our solutions create better customer satisfaction through faster responses while making communication more efficient.
Back-office Operations
Want to integrate back-office support solutions that maintain operational excellence? Our company performs different operations including financial processing in addition to data entry while managing human resources and handling payroll administration. We use automation systems to boost operational efficiency along with the reduction of errors in process management.
Technical Support Services
Lead Cosmos also provides technical support that ensures the continuous functionality of your IT infrastructure. The experts at our company stand ready to solve any software or hardware problems or network issues to help minimize system downtime and maintain optimal performance.
Business Process Outsourcing (BPO)
The BPO solutions division of Leads Cosmos deals with operational tasks that do not constitute core business activities. Our services enable companies to concentrate on their fundamental activities while we take charge of operations such as order processing, billing services and data entry operations which leads to productivity growth and cost reduction.
Document Management and Digitization
Tired of managing documents and papers? No more– We at Lead Cosmos help you to digitalize your documents and manage them without any hassle. Our solutions combine document scanning with archiving functions and automatic indexing to provide affordable storage solutions that meet all industry standards. The process decreases both the expenses associated with document storage and the physical space needed to store paper documents.